1 |
Registration and licensing of hotels, restaurants, travel agencies and tourist guides |
2 |
Classification of hotels |
3 |
Fixation of fair rates for hotels and restaurants |
4 |
Approval of service charges for travel agencies |
5 |
Regulate standard of services provided at hotels and restaurants, in accordance with relevant laws |
6 |
Check and ensure the function of Travel agencies in accordance with relevant laws |
7 |
Co-ordination with Hotels and Restaurants Advisory Committee and Travel Agencies Regulatory Committee for effective implementation of Hotels and Restaurants Act, Travel Agencies Act & Tourist Guides Act. |
8 |
Annual Renewal of Licenses of Hotels, Restaurants, travels Agencies & Tourist Guide. |
9 |
Perform judicial functions under Travel Agencies Act and Hotels and Restaurants Act. |
10 |
Tourist / customers complaints resolution |